Book experiences in three simple steps
1. Find an experience
Browse through the activities listing and choose the one/s you would like to take
2. Select your date and participants
Fill out the booking form which you can find in every activity page
3. Get the confirmation and details
Get the booking confirmation email, make the payment and get the location details
Join other participants for a unique experience
Book authentic activities just for your group
Quality of Experiences
We work closely with select partners to create the best experience possible for you.
All of our partners have studied at university or have self-educated themselves for years in each respective discipline.
They have the expertise and/or do what they offer on our website for a living.
How do I book an activity?
Fill out the booking form which you can find in every activity page. We will contact you within the next 24 hours to confirm your place and process the payment.
Do you charge a booking fee?
No, there is no booking fee and prices include VAT.
How can I pay?
You will get an email with a link to make the booking online. We accept several payment methods including debit and credit Visa, MasterCard, and American Express. We also accept Paypal and wire transfer and phone booking by request.
Trusted, secure and certified PCI level online payment.
When do I get the location details of my activity?
You will get the location details and directions on how you could get to the location of the activity after your booking has been paid.
I have made a booking and need to change the date. Will I have to pay extra for the change?
No, absolutely not. Just send an email to bookings (at) creativeiceland.is to let us know the new date and we will send you the confirmation of the change of date.
What does "Min# of guests/participants" mean?
It means that the activity requires a minimum number of persons to be held.
When you book you are joining other participants. Therefore, the minimum number of participants could be easily reached.
You could book your place and if the minimum number is not reached you will have the option to get a full refund or do a different activity.
All of our creative partners have welcomed fewer participants than their requested minimum number. So, do not hesitate and send us your booking inquire!
What does "Max# of guests/participants" mean?
In this case, it refers to a maximum number of persons that the host can welcome each time the activity is offered.
Can I request a different date to take an activity?
This option is only for group bookings. Every activity has a calendar with days and times when it is being offered. Your group can request a different date “IF” this option is available for the chosen activity/ies. Please, check this information and applicable conditions before contacting us with your request.
To request a date, select the “Inquire” option from the "Book or Inquire" form in the activity page.
You will get a confirmation from us if the host is available.
Can I book activities as private for me or my group?
Yes, you can. All listed activities in our website can be booked as private. Please use the book/inquire form of the activity and tell us you would like to book it as private for you or your group.
Is transportation included in the booking?
No, it is not. But we will be delighted in assisting you to search and reserve private transportation or provide you with public transportation information if available for the location of the activity. We will even let you know if transportation is already being arranged so you could share it with other participants.
What if I need to cancel my booking? What is your cancellation policy?
If a booking is cancelled with more than 7 days before the date of the activity, you get a full refund of your booking amount net any commissions and fees paid by Creative Iceland (e.g. Paypal fees).
If a booking is cancelled between 7 days and 48 hours before the date of the activity, you get 50% refund of your booking amount net any commissions and fees paid by Creative Iceland.
If a booking is cancelled with 48 hours or less before the date of the activity, you arrive late or leave early, no refund will be given.
In case of no-shows, no refund will be given.
How can I cancel my booking?
Please, send an email to bookings (at) creativeiceland.is with your booking information. You will get an official confirmation email so the cancellation becomes effective.
What happens if my activity gets cancelled?
You could either do another activity or get a full refund of your booking. In the first case, you could either get refunded or charged depending on the price difference.
How can I submit a review of an activity?
Go to the Contact Us form and select "Submit a review". We encourage you to send us your feedback so we could all benefit from it.
Does Creative Iceland plan to add more activities in the future?
Yes, of course! Our vision is to have every member of Iceland's cultural and creative community in our website. We will announce new activities on our Facebook page https://www.facebook.com/CreativeIceland
So follow us on Facebook!
I have a question that it is not here. What can I do?
We are always happy to help and assist you in anything possible to make your creative experience unforgettable. Please send us your question through our Contact Us page. We look forward to assisting you!